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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best Loan Provider

RateSetter provided an excellent service with a prompt decision and the best rate available. Reviewed on: 11th March 2023

Friendly and helpful service.

Excellent customer service, flexible products with good rates and hassle free payments. The customer service team are friendly and helpful and offered extensive support during the pandemic. Reviewed on: 11th March 2023

Best loans

Apply quick answer money straight in the bank what more can you ask for Reviewed on: 11th March 2023

Easy to use

From start to finish a very easy process, would highly recommend. Reviewed on: 11th March 2023

Easy to apply.

So easy to apply, very quick response, loan approved and in my bank same day. Reviewed on: 11th March 2023

Very helpful and friendly service

They help me when I been refused from other, simple and easy to understand and apply for your needs Reviewed on: 11th March 2023

Accessible

We needed a loan for to by our freehold. Sainsburys bank wouldn't entertain us because of what we wanted the money for. Rates enter was quick and easy and the money was in the bank within a couple of days. Easy monthly payments. And a little interest. We have used them again and exactly the same process. So quick and easy. I would 100% recommend them Reviewed on: 11th March 2023

No fuss loans

Easy to apply ,quick answer and money in your bank quickly Customer service very good as well Reviewed on: 11th March 2023

Simple

Simply simple no fuss, no bother, great rates! Reviewed on: 11th March 2023

second loan with ratesetter

Quick to apply, good rates, and easy to manage payments and make overpayments if desired. My second time using Ratesetter and another positive experience. Reviewed on: 11th March 2023

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