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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

It was easy and staff were helpful

I have recommended the company to a friend as I have full trust in them. Also, the company was helpful in every way. Reviewed on: 11th March 2023

One if the best

Fast efficient company that take good care of you.. Reviewed on: 11th March 2023

Great service

Great service, quick and simple. Reviewed on: 11th March 2023

Great financial help when needed

RateSetter loans have been a great financial help when I needed it most. They offered affordable rates with fixed monthly payments and for me thats peace of mind. Reviewed on: 11th March 2023

Great customer service

Straight forward easy process and quickly dealt with Reviewed on: 11th March 2023

Great rates

Was very fast and not had any problems Reviewed on: 11th March 2023

Quick decision quick payment

Easy to apply for, immediate decision and money in Bank Account very quickly. Low interest rate and excellent reviews. Reviewed on: 11th March 2023

Highly recommend

Quick and easy. Great communication! Would definitely use this company again x Reviewed on: 11th March 2023

Overall a good service

RateSetter is good and flexible. Took a while to get sorted (staff shortages I believe) but once over the line it has been working well. Reviewed on: 11th March 2023

Easy no hassle to deal with.

Great online portal for management of your account and let's you keep up with your finance's Reviewed on: 11th March 2023

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