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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Smooth and efficient

I was able to sign everything online with no hassle. Really enjoyed the process. Reviewed on: 10th March 2023

Great company

Great rates, great customer service and all round great experience Reviewed on: 10th March 2023

Best loan application ever!

Really easy to apply, quick decision and money in your bank ASAP, making life easy to continue with unfinished projects! Reviewed on: 10th March 2023

£3,000 loan

low interest, lower than any other found Reviewed on: 10th March 2023

Simple and easy process

Never had a problem the process was easy and simple Reviewed on: 10th March 2023

Very good service

Quick response and great service Reviewed on: 10th March 2023

1st class provider

I've personally always borrowed from my bank, but found Ratesetter to be more convenient and hassle free... I would highly recommend! Reviewed on: 10th March 2023

Leading the field on Loans

Loans at very competitive rates and far better than high street banks. Rapid decisions on processing and easy on line application. What's not to love about this Company. Only wish I'd discovered them years ago! Reviewed on: 10th March 2023

Honest and reliable

RateSetter are a company that value their customers. I’d highly recommend them for short term loans. Reviewed on: 10th March 2023

The best loan Rate

After searching for a loan for over a year, I finally found one with an interest rate below 5% ,rate my bank couldn't give me. I can't recommend ratesetter enough to family and friends. Ratesetters have such incredible customer service and always responds to queries so quickly. There are lots of lenders out there but not all looks out for the customer- something I believe Ratesetter does brilliantly well. Reviewed on: 10th March 2023

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