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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent Service

Easy to set up. Excepted straight a way. Reviewed on: 10th March 2023

Easy loan set up

Organised a loan for home improvements so easily online at a very competitive rate. Will highly recommend Reviewed on: 10th March 2023

Fast quick and easy

Good customer service and prompt service with a good rate. Cannot fault. Reviewed on: 10th March 2023

The Loan Arranger

Simply….well….simple to deal with….and polite….and great customer service….oh! Yeah!…..and great rates Really, what’s not to love. Reviewed on: 10th March 2023

Top loan company

Great rate and very easy to arrange, would be very happy to deal with in the future and recommend to others Reviewed on: 10th March 2023

Quick and easy

Was looking for a loan to pay off my car loan at a better rate than i had. I got a great rate with ratesetter and from applying to the money in my bank was very swift and efficient. Reviewed on: 10th March 2023

Easy to apply

Really easy application, very low interest, best service! Reviewed on: 10th March 2023

Straight forward and fair

Very easy to get a quick decision, very fair rates and easy to monitor service Reviewed on: 10th March 2023

Personal Recommendation.

Excellent service, I’ve recommended several people to use you. No hassle! Reviewed on: 10th March 2023

Great rate

Great rate and really easy to track your loan on line Reviewed on: 10th March 2023

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