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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

One of the best loan providers

The process was quick, easy and clear, away up to date with statements very friendly customer service. Reviewed on: 10th March 2023

Good loan, awesome APR%

I was lucky to have a loan with ratesetter, easy and quick with awesome APR%. Recommended to anyone Reviewed on: 10th March 2023

Amazing

Easy process in getting a loan and would highly recommend this company . Reviewed on: 10th March 2023

Simply the Best

I was so amazed at how polite and friendly the staff at Ratesetter was when I first made contact. They just put you at ease . Ratesetter in my book is The number one lender in the United Kingdom Reviewed on: 10th March 2023

5 Star advice and support.

Great team, communication is really good with these guys as well as the cheap rates, can't fault them. Reviewed on: 10th March 2023

Hassle free professional service

I have rarely had no problems in taking out a loan or insurance online. Something inevitably always goes wrong for me. This was a great experience from start to finish. Easy and quick. Highly recommended. Reviewed on: 10th March 2023

Very simple and easy process, no catches.

They came out cheapest on money supermarket and also delivered on the product! Reviewed on: 10th March 2023

Lower apr

Very quick and decent apr%%%% I will definitely recommend to everyone Reviewed on: 10th March 2023

Cheaper than all the rest

Very easy to set up, very good value, no trouble at all. Reviewed on: 10th March 2023

Great service

Easy and quick to apply but most important you'll get a quick answer and approval...recommend, especially really affordable and excellent value Reviewed on: 10th March 2023

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