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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Avoid the Big Boys

Great to use a company that cuts out the Giant Middle Men Easy application and very good rates Reviewed on: 10th March 2023

Easy to apply

Easy & straightforward. Makes everything clear and easy to understand.collects payment right on schedule. Reviewed on: 10th March 2023

Simple process, great rates

I needed a loan for home renovations. Rate setter approved it and the money was in my account quickly. Great service Reviewed on: 10th March 2023

Easy to deal with and great communication

Helped out just when I needed. Simple and easy process. Reviewed on: 10th March 2023

Brilliant Service

I have been using rate setter for a number of years. I have received a brilliant service throughout. Reviewed on: 10th March 2023

Easy and simple

Everything was made clear and ratesetter provides a professional service Reviewed on: 10th March 2023

Great service

No fuss very quick and good rates Reviewed on: 10th March 2023

Great team grate sevice

I had no problems with acquiring my loan the team there all talked and recorded our conversation on the computers so it didn't matter whom I spoke to everyone one was in the loop helpful and reliable Reviewed on: 10th March 2023

Top Lender with low inyerest rates

Top Lender with low inyerest rates Reviewed on: 10th March 2023

Easy online application

Needed a quick loan with low apr and Ratesetter delivered Highly recommend Reviewed on: 10th March 2023

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