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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

When i needed a loan i had no problem getting one from ratesetter!!

If i need a loan in the future i would highly consider using ratesetter again :) Reviewed on: 10th March 2023

I needed a loan at a good price and got it and been so helpful along the way

Really good company and very helpful with everything Reviewed on: 10th March 2023

Can't fault them.

Have never had any problems with Ratesetter. Can't fault them. Reviewed on: 10th March 2023

Very good service

The rate was very competitive and the website is very easy to navigate, giving a great overall of the loan. Reviewed on: 10th March 2023

Quick service and quality customer service care

Recommended and so easy to deal with I can’t convey how easy and hassle free rateSetter is to deal with Reviewed on: 10th March 2023

Helped me

Helped me out in a moment of need my car broke down and I needed a replacement but all the cars in the budget were ageing and as I need a reliable car rate setter no nonsense outset was easy everything is up front and easy to understand Reviewed on: 10th March 2023

RateSetter are superb

RateSetter where superb to deal with and helpfull when I had an issue so easy to deal with. Reviewed on: 10th March 2023

Goood

quickly and without problems. very nice service. at any time you can see what and how Reviewed on: 10th March 2023

Amazing

lower interest rate and I really appreciate it. Reviewed on: 10th March 2023

Very easy, good %

Been very happy with RateSetter. Very good online portal to track & make additional payments, and at a very good rate. Reviewed on: 10th March 2023

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