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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Great Service

5
My loan was set up and the money was available very quickly. Being able to keep track of your loan repayments in my account is a real bonus also. I particularly like that I can pay extra and settle my loan sooner without having to pay any extra. I would highly recommend Reviewed on: 10th March 2023
Leanne Davies's avatar
Leanne Davies

Ratesetter is a great company. I will recommend them to anyone who want a loan or need consolidating debts.

5
Very easy to set up ( only needed a phone conversation) My loan was approved within a few minutes. Great customer service, with very knowledgeable and expertise advise. Reviewed on: 10th March 2023
Esteban Sanchez Cazorla's avatar
Esteban Sanchez Cazorla

Service Excellence

5
Very good customer service always ready to help Reviewed on: 10th March 2023
tinalawrence9@gmail.com's avatar
[email protected]

Did what they said without fuss or complications

5
I have had no issues with Ratesetter. I asked for a loan at a competitive price. I got one. It arrived into my account the next day. No fuss no faff. I can also pay extra off it without penalties What is there not to like? Reviewed on: 10th March 2023
maz.rhodes@live.co.uk's avatar
[email protected]

Easy to deal with

5
I would definitely recommend ratesetter for loans it is so easy to deal with and the money was in my account within hours of approval also they're payments and interest was so good Reviewed on: 10th March 2023
Kirk's avatar
Kirk

Easy, accesible, no hassle

5
I needed a loan urgently with a small interest rate and with as little involvement from a human as possible, this was quick, direct, easy to understand and read, no hidden fees, no fine print to read. Ratesetter absolutely smashed it! Reviewed on: 10th March 2023
theonedesire4me@yahoo.com's avatar
[email protected]

Best loan company

5
So good and simple application process. Reviewed on: 10th March 2023
VIKKI's avatar
VIKKI

Excellent

5
Excellent, it took about a 20 minutes and a loan I've received, no hidden fees Reviewed on: 10th March 2023
Marta Smirnow's avatar
Marta Smirnow

Excellent

5
Ratesetter is very simple, straightforward and so easy to apply for a loan. Reviewed on: 10th March 2023
Michelle 's avatar
Michelle

Easy

5
It was easy and straight forward to apply for and easy enough for me to understand the repayments Reviewed on: 10th March 2023
Jackie Ames's avatar
Jackie Ames

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