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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best loan provider

Easy to use, great rates, does exactly what it says on the tin. Reviewed on: 10th March 2023

So simple and quick

As the title says, took less than 5 minutes to apply, the positive response was immediate and the money was in my account the next. Excellent product, amazing service! Reviewed on: 10th March 2023

Quick service and excellent rates

Everything was handled online. It was all completed really quickly, from application to loan approval and the rate provided was the best I found available at the time. Couldn't fault this company. Reviewed on: 10th March 2023

Good service, easy tracking

It was easy to reply and very quick service. When the loan is set up it is easy to track. Would definitely use Ratesetter again Reviewed on: 10th March 2023

The Best!

Ratesetter actually set the best rate. My three times Loan from ratesetter has been the best. Rates, support and process if pretty straight forward and easy. My first call will continue to be Ratesetter in the business of personal loan. Thank you Ratesetter for continuously believing in me. Reviewed on: 10th March 2023

Quick and easy

I had a few loans from RateSetter over the years, quick and easy, transparent about fees and absolutely no issues regardin transactions. Thank you Reviewed on: 10th March 2023

Loans made easy

On requesting a loan from Ratesetter. I found the process extremely easy and straight forward. The service I received from them was excellent. Reviewed on: 10th March 2023

Best loan company out there

Very easy to apply, quick funds, easy to use website. Reviewed on: 10th March 2023

Fast with good rates

Had a loan for 2 year period and the interest rate was the best out of a search engine. Approval and money sent was very quick. Reviewed on: 10th March 2023

Quick, easy and responsible lenders

Needed a loan for surgical reasons and I was given a good rate and funds released within days. They provide amazing online services which allow you to keep track of payments, term and also pay extra towards your loan. Have recommended to everyone. Reviewed on: 10th March 2023

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