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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Customer satisfaction

Great customer satisfaction. Loan was ready in just few minutes of applying Reviewed on: 10th March 2023

Fast easy and great interest rate

Very easy and very quick, all the leg work is done for you. I would highly recommend Reviewed on: 10th March 2023

Very nice company

Best loans company what can be , very nice peoples , very fast working and thinking about peoples Reviewed on: 10th March 2023

Loan when needed

Needed a cash loan to help with financing, found ratesetter. Surprisingly simple and painless process. Reviewed on: 10th March 2023

Ratesetter

Had two loans from rate setter - easy to set up easy to manage. Got a better deal on the second loan and will use them again once current loan paid off Reviewed on: 10th March 2023

Easy application and quick approval.

I applied for a loan to purchase my new car and I was Farley anxious that I wouldn't be approved and would be left waiting for a while however I applied and that same day got approval and received the funds! Amazing service and easy portal for logging in to check balance and payments. Definitely recommend! Reviewed on: 10th March 2023

Best company I have ever been with.

Best company I have ever been with, great customer service. Reviewed on: 10th March 2023

Great loan great interest rate

Made up with loan i got for family car really affordable. Reviewed on: 10th March 2023

Very simple

I found it very easy to apply for the loan and it was completed very swiftly. Reviewed on: 10th March 2023

Trustworthy and easy to use

I have had a few loans from ratesetter over the years. I have never had any problems easy to set up and pay and helpful if you need to get in contact with them. Reviewed on: 10th March 2023

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