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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to set up and no hassle

Easy to set up and no hassle, easy to keep up to date on the website Reviewed on: 10th March 2023

Best

Best loans and cheapest rate Quick service Reviewed on: 10th March 2023

Great service

Ratesetter was there when needed the most to help me maintain my finances, quick, simple and helpful was the words to describe the initial process. During the term great service was shown also via the app which gives you the options to make one off payments and view your term which is handy. I’d like to thank the helpful members of staff for their support Reviewed on: 10th March 2023

Easy to Apply and Fast

Solid service, all appropriate checks conducted in a timely manner and offer made with solid rates Reviewed on: 10th March 2023

Fast, efficient, trouble free

RateSetter was able to help me when no other lenders would and was the easiest experience for me Reviewed on: 10th March 2023

Simple and straightforward

Simple and straightforward I knew exactly how much I had to repay every month from the start Reviewed on: 10th March 2023

Simple and easy

Simple and easy to apply and manage the loan. Reviewed on: 10th March 2023

Best rate around

Fast and easy to apply. Money arrived quickly. Was a much better rate than I was offered elsewhere. Happy customer Reviewed on: 10th March 2023

Very easy to deal with

I applied for the loan through M Lewis website so that tells you a lot. They were the cheapest and all was sorted in less than half an hr. Reviewed on: 10th March 2023

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