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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple, fast, efficient

Process was quick and painless, no issues setting up repayments / amending details or payments through the online portal - telephone service available when needed. What more do you need?! Reviewed on: 10th March 2023

Wouldn't go anywhere else

It was very easy to apply, low rates and was accepted and money in account instantly also take the money out off the bank on date of my convenience Reviewed on: 10th March 2023

High recommended

Lowest interest on the market. All went well and easy. Reviewed on: 10th March 2023

Loan's experience

Contacted ratesetter applied for a loan, quick answer back you've been successful monies in bank accounts within days Reviewed on: 10th March 2023

very fast

fast and reliable quick service Reviewed on: 10th March 2023

Loans

RateSetter the best loan provider I have ever had.quick and efficient in every way Reviewed on: 10th March 2023

Fast no fuss service

Rate setter were fast to process the loan and we’re very clear in their communications. Excellent service. Reviewed on: 10th March 2023

Fantastic company

I applied for a loan, it was quick and easy to apply and the repayments are really affordable Reviewed on: 10th March 2023

Good Loan

Amazing customer service, processed in very short time. Highly recommended Reviewed on: 10th March 2023

Really straightforward to apply

Get the rate quoted and money transferred quickly Reviewed on: 10th March 2023

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