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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Reliable!

Nice and easy process, quick response and the best rate! Reviewed on: 10th March 2023

Easy and Stress free

My experience was stress free and simple, would recommend Reviewed on: 10th March 2023

Best loan provider with lowest apr rate

Easy to get the loan, best customer service Reviewed on: 10th March 2023

Simple, Quick and I feel safe

The whole loans process was quick and simple and by the information requested from me and the guidance provided, I trusted my loan provider. I feel safe that my data is used in the right way and also that I did not go beyond my means when applying. RateSetter is a conscious lender Reviewed on: 10th March 2023

Great provider

RateSetter don’t steal the money from you with huge APR and hidden fees. Very understanding and supportive, great provider! Reviewed on: 10th March 2023

So easy and efficient

It is my best loan so far , easy to apply , payments and all customers service excellent Reviewed on: 10th March 2023

Best loan provider

It’s a good company. Give us good intrest rate .overall I like very much. Reviewed on: 10th March 2023

Fast and easy application

Trouble free loan application. Fast and easy to apply. Reviewed on: 10th March 2023

Pleasant. Very easy.

Best company there is. So easy to apply online and get a result come back the same day. Really happy with everything. Reviewed on: 10th March 2023

Fast, efficient and fair

The loans are well managed so you don’t over extend, the rates are good and I can check loan status any time. Reviewed on: 10th March 2023

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