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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and Painless

I’ve always struggled with loan companies not having that trust I’d be able to pay it back, elongating the process but rate setter gave me that trust and it’s been the best experience yet. Reviewed on: 10th March 2023

Great loan with good customer service

I've taken 2 loans out with ratesetter and they have been by far the best company I've dealt with. I had an amazing deal when I took my second one out. Customer service is excellent. Reviewed on: 10th March 2023

Happy customer

I am very with their services and quick responses Reviewed on: 10th March 2023

Easy....

The whole process of taking out my loan was really simple and efficient. Would recommend them to anyone. Reviewed on: 10th March 2023

Help when needed

When I was at a really low point with my finances, Ratesetter really helped me to see the other side and came through for me. Really easy service to use and exceptional customer services. Reviewed on: 10th March 2023

Great

Took little bit of time but great in the end Reviewed on: 10th March 2023

Fast and uncomplicated

Easy to use fast efficient service Reviewed on: 10th March 2023

Never had ANY problems

Applied, got the money in my account the next day. Have had no problems Reviewed on: 10th March 2023

Excellent

Excellent Service quick payment realistic paybacks Reviewed on: 10th March 2023

Efficient

Loan obtained for vehicle purchase. Came up on ClearScore very easy to apply for good rates and efficient service. Reviewed on: 10th March 2023

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