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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic Service and very competitive rates

Used to fund an opportunity Very quick response Very competitive rates Super easy to use this service Reviewed on: 10th March 2023

Great company to deal with

Quick application, quick pay out, no fuss, great communication when / if needed. Reviewed on: 10th March 2023

Awesome lender

Soooo easy ! Great product and delighted with overall service Reviewed on: 10th March 2023

Very quickly

They gave approval in 10 minutes and sent money in 24 hours . Reviewed on: 10th March 2023

Quick and efficient

I love the fact that the process was clear and straightforward. Reviewed on: 10th March 2023

Easy to deal with

I have had 2 loans via Ratesetter, I found the first one via Martin Lewis the website was easy to use the application was easy and agreed very quickly, I could log in at any time to see my payment history or make extra payments, I emailed with a query once and it was responded to very quickly, I would go to Ratesetter first if I ever needed to borrow any more money Reviewed on: 10th March 2023

Fast and efficient

The whole process, from application to the deposit of the cash was completed speedily and without issue or worry. A stress free experience which was hugely appreciated. Reviewed on: 10th March 2023

RateSetter- excellent

RateSetter’s interest rate was really fair. Application decision was quick too. Superb service! Reviewed on: 10th March 2023

Helped me when I needed it most

Rate setter was the only loan provider willing to give me a large loan at a good rate when I needed it the most, despite my credit score not being the best at the time. The loan got me through a tough time, and repaying it over the last 7 months has been easy with the account management. I would highly recommend Ratesetter to anyone needing a loan Reviewed on: 10th March 2023

Great service and rates

I was able to easily apply for a loan on the very intuitive website and was get updated as promised. The process was straight forward and would happily recommend to others. Reviewed on: 10th March 2023

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