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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Mr Bennett

So easy just a brilliant service Reviewed on: 10th March 2023

Fantastic service

Smooth from start to finish. Would always use for any future loans Reviewed on: 10th March 2023

Fast easy and affordable

Got the loan with low interest fast and easy Reviewed on: 10th March 2023

Competitive loans

Great company, always willing to help, I've had no problems. Reviewed on: 10th March 2023

Affordable!

Easy, quick loan process and great interest rate. Notifications all the way through and great customer service. Reviewed on: 10th March 2023

Very professional service

I applied for a loan and got the funds within 24 hours Reviewed on: 10th March 2023

Good service, good rate

Very easy to apply and set up with a good apr rate Reviewed on: 10th March 2023

Straight forward, clear & easy to manage loan

I needed a personal loan and was looking for a simple solution. I tried ratesetter online. It was super easy and they had the money in my account later that day. The terms of the loan were very clear, no hidden shenanigans and their site is so easy to use. It means I can log in and see my repayments and manage the loan from my phone. Would and have recommended to others. Reviewed on: 10th March 2023

fast and easy

after have a clear and excellent record with tesco loan previously, it still quote me a very high interest before all these interest rate rise. Ratesetter quoted me with a better rate. Reviewed on: 10th March 2023

Excellent service. Straight forward

The service is fast, efficient and easy to process. No complicated paperwork. Reviewed on: 10th March 2023

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