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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and quick

Good customer service kind and polite. Easy and quick Reviewed on: 10th March 2023

Hassle free borrowing

Everything was simple from application to receiving funds to setting up repayments great service Reviewed on: 10th March 2023

Best and Easiest Loan

So easy to get a great rate and access to money. Reviewed on: 10th March 2023

All Round Excellence

Everything about my association with this lender is excellent. Speed of approval, transfer of cash and especially the rate. As a retired banker believe me they are good. Reviewed on: 10th March 2023

Straight forward and no fuss!

I used rate setter for a personal loan. They gave the best interest rate at the time. It was so simple to fill out. Highly recommend. Reviewed on: 10th March 2023

Best Loan provider

Very quick process - simple and easy and money was in the account next day! Reviewed on: 10th March 2023

The Best Loan Company

Having had a number of loans for various situations, from applying to the money in my account was so simple and quick. Totally recommend Ratesetter. Reviewed on: 10th March 2023

Easy and quick process

Found the process to apply for a loan very simple and straightforward and was kept in the loop at every stage Reviewed on: 10th March 2023

Simple and easy process

The rate for the loan was extremely low, compared to other's i looked at. The process was so easy. Was very happy with everything. Would definitely use them again. Reviewed on: 10th March 2023

Fantastic product and customer service

Really great rate and great customer service. Really happy with Ratesetter., Reviewed on: 10th March 2023

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