Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Simple

The process was quick, no fuss and without a million questions would recommend this company Reviewed on: 10th March 2023

Always available to answer queries

A fantastic service. All communication via email answered quickly and concisely. Reviewed on: 10th March 2023

Good rates

We compared every loan provider and Ratesetter offered what we needed at the best APR then everyone else we could think of Reviewed on: 10th March 2023

Loan experience

I have had several loans with Ratesetter and each time the approval process has been quick and easy and money supplied promptly. Can’t fault the service. Reviewed on: 10th March 2023

Quick & easy process all way through

Found the on line application so easy via Totally Money. I was sceptical it being so easy to do - but so far so good. Reviewed on: 10th March 2023

Good experience and service

Easy to apply and a good experiece I would recommed this bank to anyone Reviewed on: 10th March 2023

Amazing service

Applied for a loan and the process was overall very straight forward, application was approved and funds were available within days, great service Reviewed on: 10th March 2023

Simple good rates

I had a positive experience with rate setter Reviewed on: 10th March 2023

Life saver

Helped us when we had no work and no access to Government help during Covid. Reviewed on: 10th March 2023

Fast and easy to set up

RateSetter are a great company for a loan it was so quick to set up and access to the money was under 24hrs Reviewed on: 10th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Vanquis 4.80 from 1254 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Child benefit loan
from M for Money Credit Union 4.71 from 80 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub