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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Used agent to be provided Ratesetter and a good experience.

There was a fee that was a little high but overall a good experience. Reviewed on: 10th March 2023

Five Star

Great service, great App, easy to use. Competitive interest rates, easy to manage..5☆☆★☆☆ Reviewed on: 10th March 2023

Fantastic service

Fantastic service, very quick and very easy to set up the loan. No hassle and very easy to log on and change payment dates and check the loan history. Also really good rates much lower than other companies. Reviewed on: 10th March 2023

Great service from start to finish

After suffering a few financial issues I was looking to consolidate some debts. I searched a number of providers and found that Ratesetter were easy to deal with, didn’t ask any awkward questions and my loan was set up within just a few hours. Great service and would definately recommend. David, Durham Reviewed on: 10th March 2023

No fuss

Easy to follow process, no fuss and making you wait. Quick decision, easy to use website to track your product. Very pleased customer Reviewed on: 10th March 2023

Fast and efficient

Dealt with application in a very efficient and friendly manner Reviewed on: 10th March 2023

Very quick and easy, highly recommend.

Very easy and hassle free money is in your account straight away. Could not recommend them enough 10/10. Reviewed on: 10th March 2023

Best

I have very good experience with them. They are very flexible and easy process loans providers. Reviewed on: 10th March 2023

Best loan provider

RateSetter offers one of if not the best rates out there. The application process was very straightforward and they allow you the flexibility of clearing your balance before the term is up. They have an app that allows you to monitor your account and manage your outstanding. They are very efficient and professional. Worth applying for a loan through them. Reviewed on: 10th March 2023

Easy, less hassles, affordable.

I met rate setter during my HSBC bank let me down after 18yrs with them. It was simple easy to communicate, really cheap. When I paid my first load, I took again because I trust them. I will continue build my relationship with them. Highly recommend. Reviewed on: 10th March 2023

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