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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick fast, competitive rate and straight forward!

Got a loan with ratesettter and the process was quick and easy to do. Would recommend! Reviewed on: 10th March 2023

Excellent all round service

I got a very good rate of interest and the whole process was quick and easy. The money was in my account within 2 days of applying Reviewed on: 10th March 2023

Easy, quick, friendly support.

Was very easy to set up and be accepted. Simple to manage your loan, and the customer support was brilliant Reviewed on: 10th March 2023

Fast, effective and customer friendly

Loan approved in no time, good communication, perfect for me as I could manage my loan online. Overall fantastic. Reviewed on: 10th March 2023

No hidden agenda

An easy procedure with fair rates. Reviewed on: 10th March 2023

Is so easy and helpful

I believe is better than even my loyds bank I am them for 8 years Reviewed on: 10th March 2023

Very helpfull and conpetative

Cant fault them only miss the investment side of things Reviewed on: 10th March 2023

Brilliant loan service

Great loan service easy to apply and speedy process all around Reviewed on: 10th March 2023

Process

Easy process User friendly Quick approval Reviewed on: 10th March 2023

Reliable and trustworthy

Quick service and genuine, easy to set up. Hassle free, money transferred quickly. Reviewed on: 10th March 2023

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