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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Double thumbs up

I’m very happy with the service I was provided! Top tier! Reviewed on: 10th March 2023

Ease of use and low rates!

Best loan we’ve had, every other competitor has stupidly high APR % at the moment, for zero reason other than profitability. Rate setter is a winner for me and my partner will definitely use them again. Reviewed on: 10th March 2023

Best Online finance

I have had 2 loans now from ratesetter, very easy and fast to set up and very good rates Reviewed on: 10th March 2023

Simple process and easy to dealwith

Excellent company, great customer service Reviewed on: 10th March 2023

Simple application, good rate and customer service

Company reccomended. All info on terms easy and simple to understand. Quick and simple application process. Would 100% use again. Reviewed on: 10th March 2023

Quick and easy

Rates were brilliant, in my bank within 24 hours. I don’t get any junk mail from them just yearly statements Reviewed on: 10th March 2023

Fantastic loan company

Such good rates and easy application, they have helped me financially and lifted a lot of stress. Would recommend to anyone. Reviewed on: 10th March 2023

Easy and helpful

I got a good deal on my loan and accepted me when others didn’t. The process was very straightforward and helpful Reviewed on: 10th March 2023

Simple Process

Competitive rate, easy process, money in my bank the next day. Brilliant. Reviewed on: 10th March 2023

Quick & Easy

RaterSetter offered the best rate & the application was quick & easy, with a great website, Now it’s in place I cab quickly check the payments, etc. Great company! Reviewed on: 10th March 2023

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