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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easily accessible

Quick & prompt service. Would recommend Reviewed on: 10th March 2023

Excellent Service

My loan was arranged in minutes, with no hassle, no hidden nasties and with a simple and clear explanation. Redemption was similarly easy and stress free. Highly recommended! Reviewed on: 10th March 2023

Quick easy and flexible loans

So easy to apply, low rate and money was in my account within hours. I set up a direct debit to pay required monthly amount. All managed online which made it easy to pay off extra amounts or early with no penalties Reviewed on: 10th March 2023

Ratesetter Loans

Fast quick simple process. Excellent co to deal with. Highly recommended. Reviewed on: 10th March 2023

Unbelievably smooth, fast & convenient rate!

Found them from moneysupermarket and it just took few min in one evening to make an application. Funds arrived the next morning! I could not believe myself initially. Reviewed on: 10th March 2023

Great company fast payouts

Shopping around for a loan and RateSetter came up trumps low APR and very friendly and fast service very very satisfied. Reviewed on: 10th March 2023

Excellent communication

Very east to arrange whilst asking the key questions. Also very competitive rates. Clear communication and no tiny print to decipher. Reviewed on: 10th March 2023

Quick, Easy and Great Support

I used ratesetter when time was against me but the process was quick and simple . Reviewed on: 10th March 2023

No hassle loan

I needed a loan to pay for a funeral. Rate setter was so quick and easy I could afford the repayments and I never got any hassle from them the payment went out once a month and it was finished before I knew it Reviewed on: 10th March 2023

Loans

I have a loan in this company. quickly, efficiently and professionally. Reviewed on: 10th March 2023

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