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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Competitive and great service

Ive used Ratesetter twice and always found them to be helpful and offer the best rates. Reviewed on: 10th March 2023

Quick and Easy

Process was seamless, quick and great value. Simply put they did what they promised and did it well Reviewed on: 10th March 2023

Easy Application

Easy to apply for loans and granted in less than an hour. Reviewed on: 10th March 2023

Best Loan Provider

In my opinion, they are the best at this. Reviewed on: 10th March 2023

Good swift easy

Good rate, good service would recommend to others Reviewed on: 10th March 2023

Everything you would hope for in a loan

Really straightforward process with clear details. It's easy to manage online and was very quick, with a competitive rate. Reviewed on: 10th March 2023

Superb service and fees

Got a rate setter loan a few years back, was so quick and easy, the apr was fantastic and the service since had been spot on, highly recommend to anyone 10/10 Reviewed on: 10th March 2023

Easy process, and good responsiveness

The whole process was very smooth, the account to manage my loan is so easy and when I’ve contacted Ratesetter they replied quickly. All in all a great service and the rates were reasonable compared to others. Reviewed on: 10th March 2023

Excellent service

Very fast service. Polite and professional staff. Seamless transaction definitely recommended Reviewed on: 10th March 2023

Easy and great company

Took a loan out in 2021 was easy application and quick to get the loan. Reviewed on: 10th March 2023

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