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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Smooth easy hassle free

Very happy with the service would definitely use again. Reviewed on: 10th March 2023

Best Loans

Great experience with this company in getting a loan! Reviewed on: 10th March 2023

Amazing and quick service

Really quick process to get a definite answer. Super easy website account to handle and make one off payments. Would really recommend. Reviewed on: 10th March 2023

Quick and easy

Simple steps quick and easy brilliant thank you Reviewed on: 10th March 2023

Easy application

Easy application and was accepted really quickly hassle free and low interest! Reviewed on: 10th March 2023

Excellent!

Great service very fast and very helpful! Reviewed on: 10th March 2023

Great Service

Very easy to apply, quick payout and very affordable repayments. Customer service were great when I had the opportunity of paying my first loan off early. Reviewed on: 10th March 2023

Best loan provider

Really easy process and quick decision. Very happy with the APR too. Would definitely recommend over high street banks! Reviewed on: 10th March 2023

User friendly

Quick and easy to arrange Lots of information available User friendly website Highly Recommend Reviewed on: 10th March 2023

Exactly how Loans should be

Simple and hassle free from start to finish. Great user experience and all fees and costs were shown up front with no surprises. It's easy to check your repayment process and see if everything is up to date and on track. I would highly recommend RateSetter to friends and family and will also consider using them in the future. Reviewed on: 10th March 2023

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