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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

5
The give more opportunity and excellent Dil Reviewed on: 10th March 2023

Mr Stephen Griffiths

5
I have been so impressed from the very beginning. Professional, hands on and guided through the whole process from day one. Competitive rates and best of all the online portal so I can see how much I have left on my loan. Excellent and highly recommended.....thank you!! Reviewed on: 10th March 2023

Excellent

5
Fast efficient snd great rates. Will always use ratesetter Reviewed on: 10th March 2023

Excellent service and value for money

5
Very good service and very helpful Reviewed on: 10th March 2023

Superb Rates

5
Decided to buy a campervan and needed extra funds. Looked around on internet and came across RateSetter Never heard of them beforehand. The rate they offered was unbelievably low and the process was smooth and quick. I would definitely recommend to family and friends. Reviewed on: 10th March 2023

Excellent company

5
Made the whole experience of applying for a loan simple and hassle free, with excellent customer service. Reviewed on: 10th March 2023

Simple, fast, good rate

5
Easy application process, fast payment and a great interest rate. Reviewed on: 10th March 2023

They are Amazing

5
Superb lender and always at a point,I will recommend them to all. Reviewed on: 10th March 2023

Great service

4
Fast response, fast service, positive experience Reviewed on: 10th March 2023

Cheapest loan ever

5
Perfect. Everything was sorted so quickly and the interest rate was minimal. Was delighted. Reviewed on: 10th March 2023

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