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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service

Excellent service start to finish. Brilliant rates and hassle free. Reviewed on: 10th March 2023

Good service

Quick an easy process for a decision and transfer of funds was prompt Reviewed on: 10th March 2023

quick and easy

very quick great rate simple process Reviewed on: 10th March 2023

There when I was in need

Great loan rates, was what I needed at the time Reviewed on: 10th March 2023

Great service and great products

Always there to help. Great service and great friendly staff. Reviewed on: 10th March 2023

Quick, easy service

Pre approved loan. All completed online. Fast and easy. Simple log in process to check where you're up to. Would highly recommend and use again. Reviewed on: 10th March 2023

Great service

Great service, very easy to set up Reviewed on: 10th March 2023

Very happy with the service

Quick, efficient and very easy to manage online Reviewed on: 10th March 2023

Personal loan

RateSetter were quick with competitive rates. Easy process to follow. Would recommend Reviewed on: 10th March 2023

Low interest rates.

Great loan provider with the lowest interest rate I've ever known. Reviewed on: 10th March 2023

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