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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Fast and fair

5
Good service and honest pricing Reviewed on: 10th March 2023

Superb company. A simple and secure application process.

5
I received a fantastic rate from Ratesetter for a loan and was pleasantly surprised by their application process which was hassle-free from beginning to end. I would 100% recommend to friends and family. Reviewed on: 10th March 2023

Personnel loan

5
Excellent service would highly recommend Reviewed on: 10th March 2023

Quick and easy

5
Amazing low rate finance and arrange in super quick time without any problems. Reviewed on: 10th March 2023

Grateful customer

5
I receive a wonderful customer service and their professionalism at the point of loan application to completion was exemplary Reviewed on: 10th March 2023

Done and dusted

5
Terms clear, very efficient, decision in minutes, all done on a Sunday afternoon. So I could make my purchase with ease Reviewed on: 10th March 2023

Quick and easy

5
I applied for a loan and the whole process was easy to do and I was able to find out very quickly if I had been successful with my application. Reviewed on: 10th March 2023

Hassle free , quick ,easy , fast application great service .

5
Like I say exceptional service very quick decision and hassle free Reviewed on: 10th March 2023

Excellent

5
It's easy to get the loan loan I have it very helpful my finances thanks Reviewed on: 10th March 2023

Easy and affordable loan

5
I used ratesetter to arrange a loan for a work vehicle it was easy straight forward and very quick. All arrange through ClearScore, I will definitely use them again. Reviewed on: 10th March 2023

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