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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Online application

Great experience . Fast and quick decision with a good interest rate. Would definitely recommend rate setter Reviewed on: 10th March 2023

Jose chirayath

From the start to finish I had continuous help with everything and great support and advice I’ve all the details .great experience and would definitely recommend. Reviewed on: 10th March 2023

So easy!

My loan was approved super quick and in my bank in no time. Everything was clearly set out, I get reminders about my repayment every month and being able to log in and view my account is really helpful. The whole experience with ratesetter has been great, would definitely recommend! Reviewed on: 10th March 2023

Very useful easy to apply

Had no troubles with my application was all straight forward and easy to understand Reviewed on: 10th March 2023

Fast and accurate service

It was amazing experience. The loan was available within 24 hours, I didn’t even expect it Reviewed on: 10th March 2023

Personal finance

Very helpful staff, good financial management which ensures that loans are affordable and excellent rates Reviewed on: 10th March 2023

Great rates

There forms are easy to fill out they have great rates, money went it when they said it would. Payments are easy to keep up with due to the low interest. Reviewed on: 10th March 2023

Quick and good rates

Great company transparent and trustworthy Reviewed on: 10th March 2023

Great service

Easy to see payment info, great customer service. Very fast Reviewed on: 10th March 2023

Best Loan Company

I needed a loan to consolidate my debt. Ratesetter were easy to use and trustworthy. I am now nearly half way to paying the loan back and feel glad I used them to help me resolve my debt issues. Reviewed on: 10th March 2023

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