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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

5
Quick decision, great rates and they were very helpful. Highly recommended. Reviewed on: 10th March 2023

Great service and value

5
My experience was great very straight forward and swift and having the option to make extra payments is a brilliant idea would highly recommend to all Reviewed on: 10th March 2023

An Upfront and honest porvider

5
I was thrilled with the simplicity of getting a loan from Ratesetter. There was no hidden fees, early payments were welcomed and the interest lowered as I got myself more financially stable! I was able to get my loan paid off quicker than expected and found it really easy to find my settlement amount by using their website! They’re an all rounder! Reviewed on: 10th March 2023

Easy and quick

5
Easy and quick process and affordable repayment Reviewed on: 10th March 2023

Great company

5
Approved for a very low rate loan. Money was in my account in a flash. Reviewed on: 10th March 2023

Excellent

5
I urgently needed the loan and they help me out to get and low Apr rate as well excellent service recomends every time Reviewed on: 10th March 2023

First time using this company

5
Very easy to set up. Regular updates are available and seems to be a super loan company. Reviewed on: 10th March 2023

Quick, simple, great rate

5
I got a much better rate than the car finance were offering, it was simple to do, friendly staff, helpful. All good Reviewed on: 10th March 2023

Money when needed

5
Rate setter was the only one at the time that would give us the money we needed to buy my husband business and to help we are so great full and recommend Reviewed on: 10th March 2023

Quick and easy!

5
Not only did Ratesetter offer the best deal, the quick and easy process to arrange the loan was superb. I’ve recommended Ratesetter to both my friends and family. Reviewed on: 10th March 2023

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