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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Excellent service

5
Quick to respond, helpful when required Reviewed on: 10th March 2023

Quick load..

5
quick loan and with fair interest Reviewed on: 10th March 2023

Excellent

5
Very straightforward, clear & no hidden fees.. Reviewed on: 10th March 2023

Excellent speedy service

5
Applied for a loan online. All sorted very quickly and money in the bank the next day! Reviewed on: 10th March 2023

Fair rates and amazing customer service

5
I've got a personal loan from RateSetter last year and couldn't be happier. Best internet rates and the money was in my account in a few hours. 1000% recommended Reviewed on: 10th March 2023

Excellent

5
I have dealt with ratesetter a couple of times and the service has been first class. Flawless from application to receiving funds. Reviewed on: 10th March 2023

Best rates I could find

5
Rate setter couldn't of been easier, quick and easy set up and the best rate I could get at the time. I would definitely recommend and will be be first stop next time around. 5 stars Reviewed on: 10th March 2023

Loans made easy

5
Easy to get hold of people, easy to deal with. Highly recommended Reviewed on: 10th March 2023

Brilliant rates

5
Was the lowest rate on the market and a perfect online application experience. Had a decision in minutes and the money transferred into my account the next day Reviewed on: 10th March 2023

Excellent service

5
It was so easy to apply for the Ratesetter loan online and the rate was very, very competitive. In all this loan is a win, win and I would recommend Ratesetter to everyone :-) Reviewed on: 10th March 2023

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