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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Helpful

When I need they help me so I'm happy Reviewed on: 10th March 2023

Good rates high acceptance

Whole process was quick and easy. Good customer service Reviewed on: 10th March 2023

Fab service great rates

Very simple process that was very quick. Rates much lower than those being offered by my bank Reviewed on: 10th March 2023

Great company

Made getting a loan really quick and easy. Reviewed on: 10th March 2023

Great service

Brilliant service. Quick, efficient and great rates. Reviewed on: 10th March 2023

Excellent service

It was easy and quick to apply for the loan and was approved and paid out very efficiently Reviewed on: 10th March 2023

First class

Great service, competitive rates, what more could you want. Reviewed on: 10th March 2023

Best rate out there

I found the online application very quick and easy to use. The rate was unbelievably impressive, it was a no brainier for me. Would definitely recommend this Company. Not had any issue at all with them Reviewed on: 10th March 2023

Excellent

Great company very reasonable interest rates even though I had some bad credit in the past. Highly recommend Reviewed on: 10th March 2023

Loan

very easy simple and professional! I will call again Reviewed on: 10th March 2023

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