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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service

5
I previous car loan, with good rates and easily to apply and quickly got the money I needed. With paying that off, then had a loan which we currently have. No problems at all payments always taken on time just as good deal second time around. Reviewed on: 10th March 2023

Excellent customer service

5
The advisor knowledgeable and efficient in their service. Reviewed on: 10th March 2023

So easy to get a loan

5
I needed a loan to fund a caravan purchase used for work purposes. Process was painless and to ok no time at all to get the funds. Reviewed on: 10th March 2023

Quick and Efficient

5
I needed a loan at a sensible rate quickly and Ratesetter were the ones that delivered! Reviewed on: 10th March 2023

Best loan I ever took

5
Always communicate, understand and easy fixing all the issues, best company by far! I took a 10k loan 2 years ago, and honestly I can’t say a bad word about this guys. Reviewed on: 10th March 2023

Fantastic service

5
Easy application no fuss at all Reviewed on: 10th March 2023

Great service

5
Very easy process, no hidden fees. Reviewed on: 10th March 2023

Cheapest on the market

5
Very helpful & very very cheap interest Reviewed on: 10th March 2023

Best rates

5
Quick approval and best rates. We are definitely using ratesetter from now on. Reviewed on: 10th March 2023

Best

5
Best loan ever for me , is my second time since I took credit for them and I am very satisfied Reviewed on: 10th March 2023

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