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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Consolidation loan

5
This company made things very simple and easy to apply for the loan I got online. I recieved a response to the application in minutes, a very competative interest rate, no penalties for paying extra payments or if paid off early. Fantastic Reviewed on: 10th March 2023
Vanessa 's avatar
Vanessa

Great service

5
Fast, efficient online service that is easy to use and offers great competitive rates. Would highly recommend.. Reviewed on: 10th March 2023
A Stewart 's avatar
A Stewart

Best Loan Provider

5
I had an outstanding experience with RateSetter when I needed a personal loan. Their interest rates were low, the process from application to approval was easy and efficient. I received my loan amount in my bank account within a matter of hours. The repayment terms are very flexible and highly reasonable and I can't recommend them enough. Overall, a brilliant company with honest and credible objectives. Reviewed on: 10th March 2023
Prasanth G Panicker's avatar
Prasanth G Panicker

Fantastic service

5
Got a loan out for a caravan last July fantastic service!! Money was in the bank next day. Couldn’t be happier with the service I have recieved Reviewed on: 10th March 2023
Ben Harwood 's avatar
Ben Harwood

The simple loan company.

5
Cheap rates, no hsssell, easiest loan I ever had. Reviewed on: 10th March 2023
Daniel Renowden 's avatar
Daniel Renowden

Fantastic service

5
Definitely the most efficient, customer focused service I have had when purchasing a loan. Helpful, responsive communication that kept me informed at every stage. The online access was quick, easy to follow and customer friendly. I would definitely recommend Ratesetter and would use them again in the future. Reviewed on: 10th March 2023
Dawn Magnus's avatar
Dawn Magnus

Amazing service

5
I was recommended to ratesetter by a friend and I have to say it was the easiest and most straightforward application I have ever made. Reviewed on: 10th March 2023
Jared Cusack's avatar
Jared Cusack

No hassle loan

5
See at a glance how much owed, how long to complete payments. Easy to apply Reviewed on: 10th March 2023
Elizabeth smart's avatar
Elizabeth smart

Quick, easy, cheap and painless!

5
Effortless and affordable banking, highly recommend! Can't fault Reviewed on: 10th March 2023
Dale Henry's avatar
Dale Henry

Recommended

5
Very good service. Quick decision and completed within days. Would recommend and use again . Reviewed on: 10th March 2023
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