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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent value great company

This company stood out from the rest ,with it's low % rate ,very straightforward to apply no problems with paperwork, money in my account by the end of the same day .I have a yearly statement sent to me via post .I'm one very happy customer. Excellent value and service. Reviewed on: 10th March 2023

Great company to deal with

From day one I have had no need to contact them.Says it all. Reviewed on: 10th March 2023

Quick and easy

Straight forward application process with very quick decision. Funds in my bank in just a matter of days. Excellent rates also Reviewed on: 10th March 2023

Quick easy and positive outcome!

I was desperate to get a loan to clear a few debts and the bank turned me down so I went on line and hey presto, Ratesetter came up with the goods! Reviewed on: 10th March 2023

Quick and easy.

Wanted some extra room at my home to escape from increasing family, RateSetter gave me the loan to build a garden room. Reviewed on: 10th March 2023

Excellent...

Everything was straightforward and the money was with in my account the next day... Reviewed on: 10th March 2023

Excellent company

Overall experience was highly positive, easy application and a very quick response, excellent customer service and would thoroughly recommend Reviewed on: 10th March 2023

verry helpfull

easy to apply and verry helpfull Reviewed on: 10th March 2023

Easy to deal with

Good rates compared to some, very easy to apply and easy to keep track of online Reviewed on: 10th March 2023

Best Rates Out There

Best interest rates matched with best fuss free customer experience Reviewed on: 10th March 2023

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