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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

It was fast and good rate

It was wery easy to apply,quick decision,and Better rate then most of the company’s and banks Reviewed on: 10th March 2023

Very quick and easy

Very easy to do online alway helpful Reviewed on: 10th March 2023

Great lender

Very helpful, good communication and great lender x Reviewed on: 10th March 2023

Quick and easy

It’s easy to fill in the form and the people are great Reviewed on: 10th March 2023

Quick and hassle free

Just fee clicks and money was on my account. Very competitive rate as well. Reviewed on: 10th March 2023

Low interest rate

I got accepted for a loan with low credit at the time and got a low interest rate for repayment Reviewed on: 10th March 2023

Excellent

Brilliant customer service easily all sorted Reviewed on: 10th March 2023

Good and fast service

Very easy to apply,money was in the bank the same day,5 star customer service Reviewed on: 10th March 2023

Very professional

They were fast, reliable, answered all the questions on time Reviewed on: 10th March 2023

Quick, easy, no hassle.

I found this lender from a search from one of my credit rating apps. Out of interest I had a look to see about consolidating a few smaller debts into one. This was an easy to follow online set up, and a quick decision, and funds were available not long after. I’ve not been hassled with calls etc which is nice. I’d recommend to anyone. Reviewed on: 10th March 2023

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