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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy service!

I found it really straight forward and quick to use the service. The APR offered was really reasonable too! Reviewed on: 10th March 2023

Easy smooth process

From application to approval this was very easy and informative all the way through Reviewed on: 10th March 2023

Excellent loan provider

This is the second time I have used Ratesetter for a loan. I am extremely happy with their service. Not only is their service very fast and easy, their customer service is excellent, taking my application individually and keeping me up to date with this stages of the application. Also the interest rates are good, very competitive. I like their app/website I can log into my account anytime and see the progress of my loan. I fully recommend Ratesetter as a loan provider. Reviewed on: 10th March 2023

Loans

Easy to arrange for loans. Once the decision is made, you get the money in your account the following day Reviewed on: 10th March 2023

Faultless service

Since taking my loan out, I have had absolutely no issues with Ratesetter or even needed to contact them for anything. Service has been quick and faultless, makes my financial life so much easier! Reviewed on: 10th March 2023

Excellent end to end service

A seamless and easy process during the personal loan application and all was clear and concise from start ti finish including monthly payments, interest repayment etc. everything was explained right from the outset. Reviewed on: 10th March 2023

Brilliant service

Simple process, great offer and one happy customer Reviewed on: 10th March 2023

Loan

Good experience nnbnnnnnnnnnnnnn Reviewed on: 10th March 2023

Superb!

Having had a few loans over my adult life from different vendors I found rate setter to be very straight forward with regards to the process of applying for a loan and managing my account, definitely recommended wisely by ClearScore Reviewed on: 10th March 2023

Simple and effective

Quick and easy process with no issues, good comms and easy to keep track of my loan online. Recommended. Reviewed on: 10th March 2023

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