Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Amazing

My journey with ratesetter is been amazing. Reviewed on: 10th March 2023

A company that really cares

Life at these present times are really hard and no one really cares i am talking about the so called name brand big banks yes the one that your paycheck goes in every month the ones that can see your a so called loyal customer until u ask them for a little help then the answer is no yes you heard me they say no as if they never heard of you even though you have banked with them for year but this company is living in the real world they do al they can to help you and yes the price may be high but they will try to help you out of the situation that you are in until u can get on top of things this company has bailed me out twice now and I recommend them but hey don't take my world for it give them a try I don't often do reviews but I always give credit where it is due pick up the phone call them you have nothing to lose but a lot to gain Reviewed on: 10th March 2023

Quick and efficient

So easy to apply for a loan, only took a few minutes and the money was transferred into my account within 24 hours Reviewed on: 10th March 2023

Excellent professional and friendly

I applied for a loan a couple of years ago. Found the experience was clear and professionally dealt with and excellent speedy time. Reviewed on: 10th March 2023

A loan you can pay off early without a penalty

Took out a loan to buy a vehicle, didn't want to cash in a long term investment early. What I liked was the fact you can pay off extra when ever you want & we were able to pay off the loan early without any issues or penalties. The interest rate was amazing & that is what made us us Ratesetter. Reviewed on: 10th March 2023

Great Service

Straight from the start, Ratesetter helped and easy to apply. Reviewed on: 10th March 2023

Really good company to borrow from

Excellent service all round very professional good interest rates and when I phoned they were excellent too very good during the pandemic Reviewed on: 10th March 2023

Great service

I needed an urgent loan due to family issues the process was easy and straightforward the money was in my bank quickly and my stress was lifted immensely with an amazing deal that was affordable. Reviewed on: 10th March 2023

Clear and safe

So far both loans we had where really easy to pay back and super easy to make extra payments and see all your details. When I have finishend my current one I will 100% use them again. Very happy to with this company Easy application process and fast process. 100% recommended Reviewed on: 10th March 2023

Quick and easy

Quick and easy. Had no issues. Would use again. Reviewed on: 10th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Novuna Personal Finance 4.74 from 359 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Loans
from Vanquis 4.80 from 1254 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub