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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best

Best company , i like this company Reviewed on: 10th March 2023

Amazing

Ratesetter is great, very quick, easy and no hassle! Reviewed on: 10th March 2023

Excellent service

I have very good experience with them, their have good customer services. Reviewed on: 10th March 2023

The best company

You are the best and the nest all the best Reviewed on: 10th March 2023

Brilliant

They've been the best loan service I've had, always on hand to help very quick and simple definitely the best loan provider out there. Thank you Reviewed on: 10th March 2023

Best ever service

Always great support,clear and simple answers, truly appreciated Reviewed on: 10th March 2023

Easy,quick process

From application to money in my account it was a smooth and straightforward process. Reviewed on: 10th March 2023

Good company I trust

This is a good company, I use and have had excellent experience, no issues at all, everything spot on. Reviewed on: 10th March 2023

Excellent and highly satisfactory

I was highly delighted to see how user friendly the application was and how quickly my loan was approved, and due to the flexibility, my payments were concluded in no time with a brilliant interest rate. Reviewed on: 10th March 2023

Sum up

Regular reports, no hassle calls, they leave you alone to get on with it. Reviewed on: 10th March 2023

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