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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

I love the low interest and easy to understand rules Reviewed on: 10th March 2023

Absolutely first class service

I needed to borrow money a few years ago, did a bit of research and Ratesetter seemed to be the best of the bunch, I was not disappointed. The service I received from Ratesetter was second to none, A simple application, quick and professional service made my loan experience a pleasure. Thank you Ratesetter. Reviewed on: 10th March 2023

Accessible and flexible

Have used ratesetter before, fuss free borrowing Reviewed on: 10th March 2023

Very Easy to deal with.

From the application to receiving the money. Was a quick and very pleasant experience. Would highly recommend to anyone. Reviewed on: 10th March 2023

Very supportive and helpful

Whenever I called for any reason I found them very very helpful and supportive. Reviewed on: 10th March 2023

Easy

Easy to deal with and overall a good loan deal. I have never been push to up my loan. Great website, easy to review your payment plan. Reviewed on: 10th March 2023

Fast turnaround

Quick turnaround, minimal issues, professional staff, trustworthy company. Reviewed on: 10th March 2023

Excellent loan provider

Excellent communication and advice, easy to apply and fast response Reviewed on: 10th March 2023

Amazing company

The most easiest and customer friendly company I know of. I applied for a loan and everything was so simple and quick. No hassle or hidden fee etc. Would recommend to friends and family. Will keep using them :D!! Reviewed on: 10th March 2023

Very professional service

I found the process of getting the loan straight forward and very efficient Reviewed on: 10th March 2023

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