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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

practical

whenever i needed you were there to help Reviewed on: 10th March 2023

Personal loan

Very good I would recommend rate loans Reviewed on: 10th March 2023

Used multiple times

I've used ratesetter multiple times, and every time they have came through, been professional, and been on hand to answer any queries. Would highly recommend. Reviewed on: 10th March 2023

fast

Good customer service and very fast Reviewed on: 10th March 2023

Low rates, good site

Low rates good site, can't ask for much more. Reviewed on: 10th March 2023

Ratesetter are fantastic

No nonsense company !! Decision within an hour . Money in the bank next day . No jumping through hoops . Amazing service . Reviewed on: 10th March 2023

Unbelievable

I’m so pleased I found raresetter, I couldn’t believe how easy it was to apply use and the brilliant interest rate. Can’t recommend enough Reviewed on: 10th March 2023

Straight forward application, fit for purpose.

Needed a loan for personal use, made an application and ratesetter had better option and indicated there was more chances I would be granted the loan request. Straight forward application, didn't take long. And money in my bank account in no time. Can't fault them. No messing about. Reviewed on: 10th March 2023

Just great!

On my second loan with ratesetter and have found them affordable and fair. Reviewed on: 10th March 2023

Good rates!

I have used ratesetter twice now and never had a single issue and great customer service. Reviewed on: 10th March 2023

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