Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Fast, Reliable and easily managable

Rate setters were fast, competitive, reliable and my account is easily manageable. I can always log in to my account to review the loan, payments and make changes. Reviewed on: 10th March 2023

Very good

Quick an reliable easy process always on time straight forward Reviewed on: 10th March 2023

Easy and friendly

I’m a returning customer and the service both times was great. I had a small technical issue which was solved instantly by the customer service in no time. Highly recommend Reviewed on: 10th March 2023

Was the best rates by far!

A great provider for loans. Offers by far the best rates. Cannot complain. :) Reviewed on: 10th March 2023

Amazing

Superb service incredibly professional and easy process Reviewed on: 10th March 2023

Easy to manage

I had a loan over 5 years, and when I was able to pay a bit more off it was so easy, the website is user friendly. I knew exactly how much I still owed and I loved that I could reduce the amount of interest I had to pay, just by paying it off a bit quicker. Reviewed on: 10th March 2023

Stress free process for fair loans

I’ve used rate setter for two loans over time. Customer service has always been great and I find the application process from start to end stress free. They offer fair rates in comparison to competitors. I would definitely recommend. Reviewed on: 10th March 2023

Very Good!

Quick and easy to apply for a loan! Recommend!! Reviewed on: 10th March 2023

Easy quick loans

Simple straightforward quick loan provider Reviewed on: 9th March 2023

Very quick to get response,

This is best place for loan and car finance, the service is fast and quick as mentioned on the website, no head at all. Most my family, friends nd family friends are in touch with this company, Reviewed on: 9th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.85 from 93 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Child benefit loan
from M for Money Credit Union 4.71 from 80 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub