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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14022)

Fantastic service

5
I have never had a problem getting a loan. The quick and professional service they provide is second to none. I have recommended lots of family members and friends and all have said what a fantastic company rate setter is. Reviewed on: 9th March 2023

Nice and Easy

5
I've had a few loans from Ratesetter and all have been excellent. Easy to set up, competitive rates and no penalty for paying it off early. Reviewed on: 9th March 2023

Best loan service in the market!

5
I have had few loans with RateSetter and I can certainly say they are one of the most professional services I have used. Great APR, user friendly website, it just works! Reviewed on: 9th March 2023

Fab

5
A very quick and very simple process from start to finish with a fantastic APR rate would definitely recommend Reviewed on: 9th March 2023

Fast great quality service

5
Reliable and helpful company. Fast service. Reviewed on: 9th March 2023

Very easy and convenient.

5
It was very easy to fill up ratesetter application and within same day I got my loan approved and money was in my account I couldn't believe how easy and simple process it was to get a loan . Reviewed on: 9th March 2023

Great service

5
I received my loan quick and knew that everything would be fine. Reviewed on: 9th March 2023

Excellent company

5
I have had three loans over the years from Ratesetter always had excellent service and very quick reply and finances in my bank account same day as approved application Reviewed on: 9th March 2023

Good

5
It’s esay or simple & very fast service Reviewed on: 9th March 2023

Happy customer

5
Very happy with the service from ratesetter. It was very easy to apply for the loan got a very good deal low interest rate. Easy to log onto my account and can make extra payments on the loan if I wish. Easy to keep track of your loan shows you how much you have paid back and how many payments are left to make. Would recommend to anyone wanting a loan to use ratesetter and should I need a loan in the future I would definitely use ratesetter. Reviewed on: 9th March 2023

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