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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Happy customer

Very happy with the service from ratesetter. It was very easy to apply for the loan got a very good deal low interest rate. Easy to log onto my account and can make extra payments on the loan if I wish. Easy to keep track of your loan shows you how much you have paid back and how many payments are left to make. Would recommend to anyone wanting a loan to use ratesetter and should I need a loan in the future I would definitely use ratesetter. Reviewed on: 9th March 2023

Excellent

100% recommended hassle free borrowing realistic rates Reviewed on: 9th March 2023

All good

Easy to apply for, quick payment and an excellent interest rate Reviewed on: 9th March 2023

Fast simple with no issues throughout the process

It was a quick evaluation and money was in my account in a timely manner. Overall can't fault the experience. Reviewed on: 9th March 2023

First class

Customer service should you need to contact them are friendly, polite and very helpful and knowledgeable. Easy to navigate website and loan application with low interest rates. Highly recommended Reviewed on: 9th March 2023

My loan experience

I applied for a loan through my credit score app. Surprisingly it was so easy and hustle free and the money was in my account next working day. Best lenders Reviewed on: 9th March 2023

Ratesetter

Easy straight forward loans ,probably one of the very best options available in the market Reviewed on: 9th March 2023

Rate setter loan

The loan I had , the interest rate very low Reviewed on: 9th March 2023

very pleased

Very simple and easy to deal with, no hassle Reviewed on: 9th March 2023

Great Customer Service with Great Products

Very simple to follow applications, Great customer service, no hassle and straight forward. Reviewed on: 9th March 2023

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