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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Class

Quick response and great intrest rates spot on. Reviewed on: 9th March 2023

Best help

I used RateSetter for my highest wish in my life- a home, I applied and next day the loan was approved. I cannot express in words my happiness and my gratitude when was approved the next day and immediately the money reached my account. Reviewed on: 9th March 2023

Straightforward , great rate , quality service

Easy to use , good communication. Great rate Reviewed on: 9th March 2023

Great efficient service

Easy and quick process with reasonable interest rates. Happy with service. Reviewed on: 9th March 2023

Great lender, very flexible

Ive had a few loans from ratesetter, flexible, easy to apply and great rates aswell. Very happy Reviewed on: 9th March 2023

Great service

Easy to deal with, great rates and customer service Reviewed on: 9th March 2023

Great service, easy short term low level loans

Great company, never had any problems - the only place I’d go for short term low level loans. Great concept that is a great alternative to major banks where it can be impossible to get a loan even if you can afford it Reviewed on: 9th March 2023

Great provider

My experience with rate setter has always been very positive. Easy to apply, quick decisions and easy to use. Reviewed on: 9th March 2023

Great loan company, caring and empathetic

Ratesetter was there for us over the pandemic and their support at that time was invaluable. It gaves us the confidence that ratesetter had our back. Thank you. Reviewed on: 9th March 2023

Amazing service

Great service and easy application procedure Reviewed on: 9th March 2023

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