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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Phenomenal

Very happy with their service they have provided Reviewed on: 9th March 2023

Excellent lender

One of the best lender very quick and reliable services Reviewed on: 9th March 2023

Hassle free money management

Applied for 2 loans to cover emergency car purchases and it has been the most effortless, convenient and hassle free transactions of any lending company I have previously used. Superb. Reviewed on: 9th March 2023

Very quick, no nonsense and incredibly helpful

I needed a small top up loan on top of the money I had received from my insurance company in order to replace my car. Rate setter application was genuinely quick and easy to get through with an amazingly quick response. We were genuinely really impressed and we got the car we wanted and didn’t have to worry about it being sold in the time it takes other loan companies to make a decision Reviewed on: 9th March 2023

Highly Recommend

Very Good, quick and easy! Highly Recommend! Reviewed on: 9th March 2023

So easy, so simple

A great company who I’ve had a couple of loans with. I’ll definitely use them again Reviewed on: 9th March 2023

Great rate quick and easy to sort

Totally by far the best loan provider I have ever used wouldn’t look any where else in the future highly recommended Reviewed on: 9th March 2023

Short term loan

I borrowed a small amount to pay off my car loan on low interest. It was quick and simple to do! Reviewed on: 9th March 2023

Easy to use with low rates

The web page is easy to use, you find out if you have been accepted in a reasonable amount of time and the rates a low and affordable. Reviewed on: 9th March 2023

Very easy process

Instant money into account after a straight forward application process Reviewed on: 9th March 2023

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