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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Great and trusted company to have a loan with

5
I have been with rate setter for a few years I am pleased to say I’ve had no trouble with my loans and payments, if I had needed to extend the loan it was done swiftly. I would recommend to friends and family and have done in the past. Reviewed on: 9th March 2023

Best lenders

5
I’m on my second loan with rate setters they are easy to borrow from and low interest rates too. I would highly recommend Reviewed on: 9th March 2023

Loan

5
Good offers, best and professional customer service Reviewed on: 9th March 2023

Excellent, fast service

5
Brilliant fast service with a great interest rate. Easy to manage online. Highly recommend Reviewed on: 9th March 2023

They where there when needed

5
Great service in bank with in minutes Reviewed on: 9th March 2023

Very pleased

5
No complaints at all. Easy to arrange and good communication. Reviewed on: 9th March 2023

Very good

5
The service is very quick and perfect is good to do business with them Reviewed on: 9th March 2023

Very friendly

5
Very Good company.and very Good contact. Reviewed on: 9th March 2023

Loan

5
Ratesetter made it really easy and the repayments are really reasonable Reviewed on: 9th March 2023

Excellent, quick service.

5
Very quick and easy to deal with, great APR, highly recommended. First class service. Reviewed on: 9th March 2023

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