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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Faultless

I'm so happy with Ratesetter. The service, professionalism, efficientcy are and have been faultless. I've taken out 2 loans in the past and wouldn't go anywhere else if I needed a 3rd! Reviewed on: 9th March 2023

Exactly what I needed

Seamless & painless process that I would do again and again with the same company Reviewed on: 9th March 2023

Ratesetter again..

Used Ratesetter on three occasions, been very competitive compared to main high St. Banks, ultra convenient to arrange online, and organise. Reviewed on: 9th March 2023

Great loan company

Efficient, quick, easy to connect with Reviewed on: 9th March 2023

Competitive rates

Simply easy enough to apply for with competitive rates. Money in account within 24 hours! Reviewed on: 9th March 2023

Quick no messing decision

I was looked after well by this company amd can't recomend them enough. Go for it Reviewed on: 9th March 2023

Excellent service and low rates

From start to finish, my experience with rate setter was excellent. I highly recommend them and have done so to friends and family Reviewed on: 9th March 2023

Simple to apply and great rates

Absolutely superb! Efficient and good online system! Good correspondence, quick decision! Reviewed on: 9th March 2023

Excellent advice

Needed a loan very quickly, got it approved in the morning, had the money in my account the same day. Excellent service Reviewed on: 9th March 2023

Best loan company

I would definitely recommend getting a loan from rate setter ! Very fast and efficient I had the money in my bank within hours of applying. No issues , great help and support when needing to speak to customer services. Reviewed on: 9th March 2023

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