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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service

Used Ratesetter when I was struggling after finding out a family member was poorly, used the money to move house and get back in track and was an easy repayment process and if there was any issues they didn't hesitate to contact me to check in. 100% recommend! Will use them again in the future should I need to. Reviewed on: 9th March 2023

Very reasonable terms

Really helped me out and haven't tried to break the bank on my repayments or interest Reviewed on: 9th March 2023

Loan

Had second loan which was easy to arrange. Has been straight forward paying back and easy company to contact. Reviewed on: 9th March 2023

Great company

Straight forward company to deal with, never any issues, you know where you stand for start to end Reviewed on: 9th March 2023

Best Loan company!!!

i will recommend Rate Setter for everyone!!!the best loan provider been with them long time and happy Reviewed on: 9th March 2023

Understanding Support

Great customer service - a real person understanding real time issues and supporting to their best. I’ve had a great experience with Rate setter and would highly recommend to all. Reviewed on: 9th March 2023

Great

It's a great company epic loan easy and care free Reviewed on: 9th March 2023

Quick and easy

I applied for a personal loan which helped me at that moment. It was very easy to apply and the money were in account on the same day. Reviewed on: 9th March 2023

Low interests easy monthly repayments

Couldn’t have been simpler to secure the loan and customer service was A1 throughout the duration. Would highly recommend to others Reviewed on: 9th March 2023

Great efficient service

Quick efficient loan application and approval process. Reviewed on: 9th March 2023

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