Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

View other RateSetter products

4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14022)

Loans

Easy to fill forms in , you get an answer straight away , money transferred into to your bank next working day never had a problem , excellent all round , highly recommend . Reviewed on: 9th March 2023

loans

Very good offers loan for personalised Reviewed on: 9th March 2023

excellent service

Easy application, can always talk to a agent when necessary. Always very helpful. Reviewed on: 9th March 2023

Easy to use, quick and contactable

I have used rate setter twice and they have made getting a loan simple and with pure ease. They just make it work and support people with paying back loans early and just help. Reviewed on: 9th March 2023

Easy peasy

So easy to set up and manage, rates were much cheaper than everywhere else. I’ve had three separate loans with them, all fab. Reviewed on: 9th March 2023

Fantastic

Fantastic company that I’ve had nothing but positive experience with Reviewed on: 9th March 2023

Fair caring lender

Good fair percentage rate..easy to make changes to loan as your circumstances change in current financial state of affairs. Reviewed on: 9th March 2023

Simply, the best!

I have a loan with them and they are a fantastic company Reviewed on: 9th March 2023

Easy and professional

Was so easy and hassel free to get the loan I need for home improvements and consuladating debt and give a really great rate aswell and easy to use there online account system aswell would highly recommend Reviewed on: 9th March 2023

Excellent service

Used Ratesetter when I was struggling after finding out a family member was poorly, used the money to move house and get back in track and was an easy repayment process and if there was any issues they didn't hesitate to contact me to check in. 100% recommend! Will use them again in the future should I need to. Reviewed on: 9th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal loan
from Novuna Personal Finance 4.77 from 361 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Unsecured loans
from East Kilbride Credit Union 4.87 from 109 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub