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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

best provider i have used

5
one of the best rates i was ever given was by this company they helped me buy a motorcycle Reviewed on: 9th March 2023

Loans

5
Easy to fill forms in , you get an answer straight away , money transferred into to your bank next working day never had a problem , excellent all round , highly recommend . Reviewed on: 9th March 2023

loans

5
Very good offers loan for personalised Reviewed on: 9th March 2023

excellent service

5
Easy application, can always talk to a agent when necessary. Always very helpful. Reviewed on: 9th March 2023

Easy to use, quick and contactable

5
I have used rate setter twice and they have made getting a loan simple and with pure ease. They just make it work and support people with paying back loans early and just help. Reviewed on: 9th March 2023

Easy peasy

5
So easy to set up and manage, rates were much cheaper than everywhere else. I’ve had three separate loans with them, all fab. Reviewed on: 9th March 2023

Fantastic

5
Fantastic company that I’ve had nothing but positive experience with Reviewed on: 9th March 2023

Fair caring lender

5
Good fair percentage rate..easy to make changes to loan as your circumstances change in current financial state of affairs. Reviewed on: 9th March 2023

Simply, the best!

5
I have a loan with them and they are a fantastic company Reviewed on: 9th March 2023

Easy and professional

5
Was so easy and hassel free to get the loan I need for home improvements and consuladating debt and give a really great rate aswell and easy to use there online account system aswell would highly recommend Reviewed on: 9th March 2023

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