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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service

They were very helpful when I had a loan with them and it was helpful that I could log in and check my balance when I wanted Reviewed on: 9th March 2023

Professional service

I'm very satisfying and very happy Reviewed on: 9th March 2023

Quick and easy

Great rate simply application and quick response Reviewed on: 9th March 2023

Heloful

Excel ok ent customer service Keats very helpful online or telephone Reviewed on: 9th March 2023

Simplicity

Easy fast application process. Any changes to account communicated precisely and effectively. Great rates too! Reviewed on: 9th March 2023

Ratesetter is the best and the cheapest

I will hopefully use ratesetter agian in the future, cannot fault this company Reviewed on: 9th March 2023

Number one

Great service I've been paying more than my agreement every month with hassle Reviewed on: 9th March 2023

Very good lenders

Always helpful, website is great Reviewed on: 9th March 2023

Safe, reliable and quick

I used this company based on their good reviews and had a no hassle application for a loan, that I received quickly and with competitive interest rates. I have recommended this company to friends and two have also taken loans and found the process to be fast and easy with the best rates that they were offered. I would highly recommend the company and would always use for credit purposes in the future. Reviewed on: 9th March 2023

Ratesetter

Quick answer, easy to manage your account. Reviewed on: 9th March 2023

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